Customer approach on all channels – in Heiligendamm, Baltic Coast
A particular pleasure awaits Bettina and Markus Kratz next weekend because they go on a lecture tour to an equally beautiful and historic location on the Baltic Sea. The DI Gruppe is a customer of kplus konzept. The real estate specialist invited them to speak at the trade event he organized at the Grand Hotel Heiligendamm on customized customer approach, particularly in shopping centers. More insights will offer, among others, Raffael Sorrentino (RAS – service at any time) in his lecture “What retailers can learn from 5 star hotels” or Nils Busch-Petersen (CEO Trade Association Berlin-Brandenburg) with the keynote lecture “What will shopping centers look like in 2030?”
In order to prevent from nostalgia after this certainly very inspiring weekend, the tour will continue already on Monday when to the Gastroimmobilien Kongress Berlin where kplus konzept will be event partner.
Photo credit: Grand Hotel Heiligendamm